(310) 836-8566

2025 S La Cienega Blvd
W. Los Angeles, CA 90034 34.0398 -118.3772

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Neighborhoods: Mid City, Central LA

Reviews & Ratings for Smog Star

4.5 Star Rating: Recommended

24 reviews

What users are saying:

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Reviews from:
1 Star Rating: Poor

06/17/09

Don't waste your time

by Lincolnx

Unprofessional, unprepared, unpleasant. Rude. Equipment did not work. Shouted get that piece of junk out of here. Not a pleasant experience3.

  • Pros: none
  • Cons: Bruce -- the dude's was high
5 Star Rating: Highly Recommended

03/06/09

Trustworthy and learn an invaluable tip!

by SullivanJ

This was my year for a smog check and luckily I received a coupon for this establishment because I really didn't know where to go or who to trust. So, I not only saved money, the business is trustworthy. If you don't pass, your second test is free! The test took only 10 minutes and I didn't have to wait. Not only was I treated professionally and friendly -- the owner drove my car into the stall and the technician chatted me up like a human being and not just another number -- the staff was knowledgeable and helpful about the next steps in receiving my registration. They gave me a very good tip on how to bypass the DMV's lengthy wait for stickers. As a AAA Member (hint), this info was golden. Take your car there if you want to learn the tip and if you want great service!

  • Pros: Located off the 10 Freeway @ La Cienega
5 Star Rating: Highly Recommended

10/13/08

Great customer service

by zakchels

They were quick, personable, funny, and professional. I was in-n-out in 15 20 minutes. Highly recommended!

5 Star Rating: Highly Recommended

09/04/08

Quick & Pleasant experience - NO HASSLE

by Armin1999

It was a pleasant surprise for me, being a young woman to go into an auto shop and not feel like you're being taken advantage of because most women don't know a lot about cars. The attendant didn't try to take me for a fool and helped me just as he did the gentlemen that came in before me. I was happy and felt like I got a fair deal. It was certainly refreshing to get what you paid for - in and out no hassle no problems not a bunch of money out of my pocket. Thank you Smog Test Only #2 - I will recommend this place to my friends and family - FOR SURE. - Armin

5 Star Rating: Highly Recommended

09/04/08

Last minute smog checks - National Test only #2 will HELP YOU

by Precious9999

I waited 'till last day before my DMV registration was due to get my car smog check done and I was in the area so I went into the National Test only on 2025 S La Cienega Bl. and was out of there in no time and made it to DMV and took care of my registration. I was impressed. It was a quick and painfull experience and as a woman I'm always hesitant about going into auto shops because we always get taken advantage of - but not this place. The attendance was nice, professional and helpful. I will go back or recommend anyone that needs to get a quick and fast service - DON'T HESITATE TO GO.

PRECIOUS9999 FROM MICHIGAN

  • Pros: Service & prices
5 Star Rating: Highly Recommended

09/02/08

Great guys and fast service

by armdav

Hi,

I am very happy and would suggest you to visit them ... really great service with $15.00 discount. Nice guys and professional customer service.

Good luck and wish you the best.

Dave

5 Star Rating: Highly Recommended

08/30/08

Candi G

by keema

I was in and out very quickly with no appointment. Very friendly and efficient. I got a nice cold bottle of water while waiting which was very hospitable! . Definitely recommend this place for those who want a nice, friendly, fast way to take care of business.

1 Star Rating: Poor

06/21/08

Rude, Lied about Prices (Coupon Does Not Make Up for Inflated Charges) - AVOID!

by QCat

I found the $15 off coupon through CitySearch, which was enough to intrigue me, so I called to find out how much they charged for the smog test on my particular model of car. He told me $40 and I said I'd be right there. When I arrived, the service area appeared to be empty, so I stood in the waiting area for a few minutes trying to figure out how to summon someone. When there was a particularly loud explosion on the television going in the background I realized that the guy working there was actually hiding behind a partition watching TV. Once I finally got his attention he took my coupon and told me the smog check would be $55 (regularly it's the exorbitant price of $59.95). I told him that the man on the phone had quoted me $40, and the attendant said, "Well, he's not here now." He was not only unapologetic, but also spoke as if the "misunderstanding" were my fault. I chose not to have my smog check done there, so I cannot comment on the quality of service, but because they both lied to me and were rude, I urge you to AVOID National Smog #2.

  • Pros: None.
  • Cons: Inflated Prices, Rude
5 Star Rating: Highly Recommended

04/28/08

Quick in and out...

by piperfoodie

Nice guys...I showed up without an appointment, and was done (and passed) in about 20 minutes. Will recommend to family and friends.

5 Star Rating: Highly Recommended

04/09/08

Excellent, Excellent, Excellent.... Was out of there in less then 15 min

by Frank2berd

Super Fast, Super Friendly, Fast and Easy. Very Painless. Thanks Guys.... Will be back for my other car.

Showing 1-10 of 22 reviews

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