Los Angeles Movers-Melrose Moving
(800) 431-3920
13758 Victory Blvd #205
Van Nuys,
CA
90001
34.1867
-118.4328
Neighborhoods: South Valley, Van Nuys
Reviews & Ratings for Los Angeles Movers-Melrose Moving
60 reviews
What users are saying:
Showing 1-10 of 60 reviews
Can't complain
by billygoat342342
November 17, 2008
Everything went as planned during my move. The guys who moved us knew what they were doing and were nice to us and everything was good.
Called three times and left a message and no one got back to me :((((((
by 1212robbie
February 04, 2009
I got a quote from them over the phone, Watend to book several time but they never got back to me ....
There costumer service needs improvment as well as their sales team....
Try others
Good commercial move
by mikestavern12
January 23, 2009
Needed six movers to come pack up and move all the contents of my restaurant over to a new space. It was very important to me that the company was legit and had insurance. I can attest that the movers did a great, careful job.
Nice customer service
by cayote9808
January 21, 2009
I spoke to the rep on the phone for a while with all my questions, then I called back a few times, and each time she was so nice and friendly on the phone. Their customer service is really superb.
Last minute move on New Years Eve
by KenMichaelScoot
December 30, 2008
I booked a company to move me out of my place on the 31st, and just found out today that they are actually closed on that day. I called around and everyone was either booked or closed. The manager at this company actually called all his movers, and found two of his team that were willing to come help me out tomorrow. I am very grateful.
I laughed so hard when I saw all of this perfect reviews- Not gay friendly
by markiss1
December 26, 2008
Too bad you can't give zero stars. These people are scam artists. They steal and damage your items. I had a horrible experience with them, I found out the hard way that these guys are notoriously bad business people. I had planned to pay the balance via credit card, which was arranged in the beginning since I would be out of town. My boyfriend was going to accept delivery. At the last minute they refused to accept a credit card and asked that I mail them cash!! Who mails cash?? My boyfriend gave them a check and filed a complaint. The next time I hired movers, they too recapped horror stories they have heard concerning Melrose Moving. DO NOT USE THESE PEOPLE
Thanks
by definition980
December 23, 2008
Russell, I've been meaning to call you, but have not gotten a chance. Thanks for recommending three movers instead of two to move my place. Those stairs do take a lot of time to go up and down on. So, I appreciate your advice, it really sped up my move.
Professional piano movers
by Odette980980
December 23, 2008
Melrose, thanks for moving my piano. The moving men took the legs apart really carefully and wrapped them, and moved it over to the person I sold it to. They were careful just like I asked them to be.
Offer supplies and services free that others charge for
by donenowstartlater
December 22, 2008
I found Melrose Moving and read stuff on their website. I was impressed to see they offer things that other companies normally charge for the use of: like wardrobe boxes and moving blankets. That made me like them right away. Also, the movers actually took apart my bed, shelf and desk so it can fit in my doorway, and then reassembled them in my house I moved to. They didn't even charge extra for that!
- Pros: hard-working and no extra charges
- Cons: Don't move out of state
Four-time happy customer
by Drleebrianm
December 22, 2008
I came upon Melrose because my friend recommended this company. I have now used them for their services four times. I can say that they are actually reliable and honest as they advertise. They train reps to be very informative on the phone, so that they explain everything and you are aware of all charges. I have told others about them because I appreciate companies that are actually honest in this city.
- Pros: honest and reliable
Find it hard to believe!:((((
by DianaEdlestein
December 20, 2008
If you read the other reviews, you'd think Melrose Moving was Gods gift to man. But you'll see the same 5 or 6 people reviewing every account they have listing online with the exact same review. They are just an average moving company. They move stuff, but nothing special. They tried to screw me over with timing and tried to charge me more than they were supposed to. But that's what you expect with an AVERAGE moving company.
So I'm going to post this same review on every Melrose listing to make sure you all stay informed. I'm not a competitor company or anything...I just don't like dishonest marketing tactics where the company poses like some customer review.
P.S look at they last 5 reviews they have on citysearch! they are from the last two days....Honest?? or what?
- Pros: Fake
