06/24/08

Best Bike Shop in LA/BH area. A real bike shop in a surreal world, go there last to buy your bike and accessories....

by socallalocal

Well it depends on who you ask?For me this is a great bike shop for high end road and mountain bikes. For my kids this is a bike shop to buy a real quality kids bike and share the joy and freedom of biking with their friends and family. For my wife this a place to get a really comfortable hybrid bike to cruise around on the beach and local streets. If you don?t have kids don?t worry since there are plenty of adult bikes to fill any biking need that you can imagine, mountain, road, BMX, cruisers, folding, unbelievable sale prices on some bikes. Also, if they don?t have it, guess what?they will custom order it for you. When you are there take a look around and you will notice many local police and security agencies buy and service their bikes at this shop?what an endorsement. Imagine a bike shop owner and staff that know your name and even more important knows how to help select the perfect bike. Yes better prices and service than your local mass retailer bike shop or corporate owned anonymous bike mill. Yes cool, brand name quality bikes.

• Pros: Great personal service, knowledgeable staff, great prices and selection
• Cons: can be busy at times

02/18/08

Ask for Esteban

by Jazzence

Had a wonderful experience buying my first bike in twenty years. The guy who helped me, Esteban, was knowledgeable, helpful, and courteous. Told him what kind of biking I planned to do, and after a couple adjustments, took it for a test ride right outside the store. It was a good fit. Love this place.

04/02/07

Best Bike Shop I Have Ever Frequented!

by stevemt49

I have been a customer since 1990 and have been treated like a prince. The bikes in this store are high quality and they are not over priced by any means. The customer service is second to none. You can purchase a cheap Chinese bike anywhere, but good luck in having it correctly assembled at the store by an unskilled person. Better yet - try getting proper customer service at the place of purchase - good luck. My family and friends have greatly benefitted by paying a little more for a quality bike accompanied by great customer service than anyone we know who purchased elsewhere. We have sent a lot of friends to Beverly Hills Bike Shop & they have been greatful for the tip.

• Pros: Free parking in rear, Nice Knowledgeable sales force, Free tune-ups after purchase, Well stocked with accessories and spare parts and great ambience.
• Cons: None

07/09/06

Great Bikes and Great Customer Service

by jjfarea

I would recommend the Beverly Hills Bike Shop to anyone shopping for a bike and/or any cycling accessories. Tito, Eric, and Steve are a pleasure to work with. I recently just purchased my first road bike and went to a few shops prior to my last stop at the Beverly Hills Bike Shop. Although I wasnt looking to spend thousands of dollars on a bike, they gave me the customer service I would expect to receive as if I were. Dont let the name of the shop fool you into thinking that you are going to get a lot of attitude, an over priced product, and little to no customer service. Their main concern is that you buy a bike that you absolutely love, while giving you the best advice they can without any pressure to purchase a product from their store. Steve gave me a great price on my bike and Ive been back to the shop a few times since then to buy more toys for my bike.

I cant say enough good things about this place. For what it is worth, Ive never written a review about any experience that I have had at either a restaurant or store, until now. Give this shop a try when you are looking for bike. If your experience is anything like the one that I had, you will be writing a review as well!

• Pros: Great Customer Service, Great Prices, and Free Tune Ups for Life!

08/14/03

Service and selection work in tandem to make this a haven for those who like to bike.

by Contributor

The Scene
Walking into this bike shop with its new bicycle smells, the glint of chrome and bright colored accessories will trigger fond childhood memories in the most hard-boiled adult. The front of the store is dedicated to cycles--a small repair shop is located in the back.

The Goods
From tiny tricycles for intrepid toddlers to high-end mountain bikes for adventurous grown-ups, every bike the Beverly Hills Bike Shop sells comes with free lifetime service. Among the amazing array of accessories available are baby strollers/trailers, a rainbow of helmets to make safe riding stylish, baskets, and bike packs for extended trips. For those running low on fuel there's even a selection of power bars. There's a cycle for almost everyone here from three-wheelers in double digits to high-end bikes for those who can afford to spend a few grand.