Bert's Foreign Auto Service

10/23/2007 Posted by bertsforeign

The price for the 60K service at Honda Santa Ana is $289.95 with a coupon, the diagnostic charge for the check engine light is $95 and the diagnostic charge for the SRS light is $95. The tire rotation was in question regarding the condition of tires that showed dry-rot and it was expressed to you that the best tires should remain in the rear in case of a blowout. It is so important when you receive service from any facility that if you do have an issue regarding price or service, the only way you can receive that is by communicating to that facility you are working with. As you can see from the charges made that your total came to $192.33 for the 60K service and an additional $45 to test the SRS system and no charge whatsoever to check your check engine light and to clear the computer. Please call us if we can further assist you. It's been my pleasure to serve you. It may be helpful to you in the future that you discuss with the repair facility that you are trying to receive your service at a price that is less than the competition so that you can establish a price for services before a service is performed. If there was a problem that I accidentally backed over a brand new part that belonged to me and it interfered with your car’s drivability, I apologize and will correct the problem at no charge. If I was in an argument with my employee regarding the rotation of your tires, you don’t have to worry anymore – my employee and I have made up.

10/23/2007 Posted by ravensyz

Having moved here from another state (NY), I was thoroughly researching which car shop I'd like to have my car serviced. Initially, I had called in and spoke with Ron -- he gave me a clear breakdown of what the procedure will be, cost, etc. -- he was intelligent, upfront and very kind. I went in, and just like on the phone -- he was honest, etc. -- I choose to continue to work with him and appreciate all of his team's hard work. Thank you! JY

10/21/2007 Posted by garage_sale200

I saw this place was recommended on citysearch, so I thought I would save some money by getting my 60K tune-up here and not at the dealer. Not only was Ron more expensive, but the experience was disappointing. They did not do all the work I requested until I asked them again at checkout--I even gave them a checklist to follow. Ron actually ran my car over some parts laying around the floor. The technician and owner got into a visible argument about when/how to rotate my tires. And the tires were so misaligned after the rotation that I had to go somewhere else to get them adjusted!

Pros: Personable

Cons: Unprofessional

10/19/2007 Posted by ranianasis

I was skeptical at first after reading all the reviews on CitySearch on how honest this place was, but I was very pleasantly surprised. Great honest service! Ron guides you step by step through the entire process and explains everything to you so that you know you're not getting ripped off. Service is very friendly and fast. Prices can't be beat! I would very highly recommended this place to anyone who needs service!

09/07/2007 Posted by carolynlundberg

Most mechanics are not honest, especially with female customers. Ron at Bert's Foreign Auto is honest and has never sold me on any unnecessary repairs. I am grateful to my last next door neighbor for giving me Ron's contact information years back when my Ford "Exploder" had a cracked cylinder head. I have recommended Ron to several personal friends who have been equally pleased with Ron's service. Don't let Ron's dry sense of humor throw you, he's just a kidder. Carolyn

Pros: Honest!

Cons: None

06/04/2007 Posted by steeler802

I moved to Santa Ana a year ago and haven't been able to find a mechanic I trust. A friend recommended Ron to me. I won't go anywhere else again. He knows what he's doing and he'll go out of his way for you. The work is reliable and done right the first time. Give him a try. You won't be disappointed in the service or the prices.

03/26/2007 Posted by annemarie77

Bert's is the best. I got tired of paying dealer prices, and I"m so glad I found Berts. Ron always takes care of me right away, no waiting, no hassles, no runaround, no games. He does great work, at great prices and with great service. This is probably the most straightforward mechanic I have found to date.

03/02/2007 Posted by profocc

I own a BMW and have taken my car to my dealer as well as other shops in the area. A friend recommended that I take my car to Bert's. I don't regret it. ROn, the owner, is honest about what needs to be done. HIs prices are right. ANd the work is done in a timely manner. I won't take my car anywhere again.

01/06/2007 Posted by bmwjunkie

It is nice to have one place to go to for all of my car needs. I have a Lexus and a couple of BMW's and Berts has taken care of all of my car for years. It's my one stop service center and the job is done right the first time.

11/06/2006 Posted by xmasbabe

For the past six years I've been taking my cars to Bert's. I own 3 BMW's and 2 Mercedes, and I won't take them anywhere else. Give the place a try. You won't be disappointed.