Rite Aid

Drugstore offers personal-care and household products plus convenient online prescription refills.

by Robyn Galbos

In Short
Debuting in 1962 as Thrif D Discount Center in Scranton, Pa., this drugstore chain became known as Rite Aid in 1968, and today is one of the largest in the nation. In addition to a pharmacy, each store carries a wide variety of health-care and household items--from nutritional supplements to cleaning supplies to snack foods. Flu clinics are held at various locations throughout the flu season.

06/15/06

Poor, poor, poor

by stevio_1

The online photo service is diabolical! I mean, the automated message says the order is ready, but the store has no idea that there are pictures awaiting processing. 3 days later the pictures were still not ready because the CDs to transfer the pics from PC to machine were out of stock. No messages to inform me of the problem, just dumb email automation with no customer care foresight. I wasted gas, time and hot air when I talked to the manager on the phone. Somehow I she managed to hang up on me. Please - go to Walgreens next door to Rite Aid. They can't be any worse...

• Pros: Opening hours
• Cons: Poor, bollocks

05/20/02

Really Disappointed

by JenBoyd_Citysearch

I have used Rite Aid pharmacies in every city that I have lived. I'm used to fast, polite and efficient service. This Rite Aid delivers FAR less than that. Recently, my doctor called in a prescription for me. When I arrived to pick it up I was feeling extremely sick and after waiting in line for 30 minutes, the people at the pharmacy counter informed me (in a less than sympathetic manner) that they do not carry the medication I was prescribed and that I would have to "try across the street." Other Rite Aids that I have frequented would have called me to let me know this so that I could transfer it to the other pharmacy on the phone. Luckily, the pharmacy they pointed me to was very efficient and the technicians were very kind. I will be using them from now on.

• Pros: Good location, Easy Parking
• Cons: Pharmacy Counter