Rite Aid

05/20/02

Really Disappointed

by JenBoyd_Citysearch at Citysearch

I have used Rite Aid pharmacies in every city that I have lived. I'm used to fast, polite and efficient service. This Rite Aid delivers FAR less than that. Recently, my doctor called in a prescription for me. When I arrived to pick it up I was feeling extremely sick and after waiting in line for 30 minutes, the people at the pharmacy counter informed me (in a less than sympathetic manner) that they do not carry the medication I was prescribed and that I would have to "try across the street." Other Rite Aids that I have frequented would have called me to let me know this so that I could transfer it to the other pharmacy on the phone. Luckily, the pharmacy they pointed me to was very efficient and the technicians were very kind. I will be using them from now on.

• Pros: Good location, Easy Parking
• Cons: Pharmacy Counter