Payday Payroll Service

07/15/2008 Posted by SMCC2

This company is wonderful! Start up was a breeze. The reports are easy to follow. All payrolls and quaterlys, W-2's etc are all filed on time. Anytime we have had questions, they are promptly and accurately handled. We had one issue which was triggerred by the IRS and Payday stepped in and helped us sort thru it. If it was not for them, we are sure it would have been a night mare. I would recommend this company to anyone. We have been doing business with Payday for 8+ years now.

Pros: Thumbs up! Love having this company doing our payroll. It has been wonderful for our company,cost effectiveness, time management, employees, etc!

Cons: No cons

07/14/2008 Posted by Financeguy37

Coming from ADP, Payday is a breath of fresh air. Everytime I call, they answer my questions right away. We always had problems at ADP getting a straight answer, but not at Payday. The reports took some time to find everything I needed for our accounting system, but they even created a report for me so I can have all the information on one report. We started off using them for just payroll, but have since added time clocks, their HR product ( I can't remember the name, but it is on their main web page) and we just started using their pay as you go workers comp. program. So everything is going smooth. We have been using them for 5 years, and I would highly recommend them, especially Laura, our rep. She is always so nice on the phone, and e-mails me reports while I am asking for them. Now that is service!

Pros: Customer Service

Cons: None that I can see

02/12/2008 Posted by justanothercompany

I 110% agree with Outsider73 on this one. Whenever I had a problem with a payroll Manny (our account manager) would fix it and get back to me within 15 minutes. However the rest or the management team and the owner are total A**holes. Towards the beginning of our relationship there was a ridiculous charge on a statement, so i contacted THE OWNER of the company and he stated that he would have to get with accounting to see if they could waive the fee. I mean come on, you are the freaking owner of a company, if our business means that much to you, YOU can waive any fee you want. Going to Payday was not our choice, we never wanted their business but our old payroll company sold all of their clients to them and we were stuck. This doesn't even count the year end statements. When Payday bought out our old payroll company, it should be Payday's responsibility to make sure that all Y-T-D figures are correct. Not once did Payday ever contact us to ask, but they sent out (Wrong) Year end statements (which we had already paid for) then we had to correct the statements and The CFO of the Payday charged us to do them again (for their mistake). That is not how to run a proper business. Payday may claim that they have been in the business for a couple decades, but they wont last for much more. If they contact you wanting your business, I only have one suggestion, RUN! Do not go with Payday. I too only put 1 star (Because I had to). In my eyes that is a compliment to them.

Pros: This company has no Pros!

Cons: Price, Service, Accuracy, Satisfaction, & everything else they say they offer!

01/28/2008 Posted by outsiders73

This company should not, I repeat, SHOULD NOT, be used as a payroll provider. They have to most outdated system you can imagine. There is zero customer service. They take forever to get year end/quarterly/W2s out to you. The management team does not care about the clients either. The reps are always on the phone and take forever to call back. The sales people promise the world, especially that slimey guy, you know who you are, but give nothing in return. It is all lies and deception. They bill you for things you do not want. I would rather do payroll in house the use this service again. Ihave been getting tax notices since I started with them. They stink. I would wish them on my worst enemy. BE WARNED< THEY MAY EVEN TAKE YOUR MONEY AND RUN. PS i only clicked on One star because I had to. I give their foreign ops guy -3 stars and the owner -3. Manny gets 5 stars, the rest of them stink, -2 stars for all the rest

Pros: Manny

Cons: The rest of the company