Derrick's Jamaican Cusine

05/17/07

Horrible and I mean Horrible Customer Service!!!!

by slsmith2 at Citysearch

A friend of mine introduced me to Derrick's a few months ago and I thought it was a great place to get some authentic Jamaican food. However, the more we went the more the service began to get worse. We went there last Sunday and it took the waitress (there were three of them) 15 minutes to even bring us water. And on top of that we were the ONLY ones in the restaurant. They were busy standing behind the bar gossiping.

We sat and waited and would have left if I wasn't so hungry. We both had the Jerked chicken as if we had too much of another choice since they had a special Menu for Mother's day that only included about four items to order from. We asked for a regular menu so that my friend could order a drink and one of the other waitresses walks over and tosses it on the table without looking at us and walks off. I actually think she rolled her eyes. Not sure what their problem was but they don't have to worry about us going back anytime soon to be so badly disrespected as a customer.

Although their food is pretty good the service is SO horrible I do not recommend this place. And Derrick if you're reading this you need to hire some new people or at least buy them a new attitude.

• Pros: Decent Jamaican Food
• Cons: Horrible and I mean Horrible Customer Service