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Reviews & Ratings for LAX

3.5 Star Rating: Average

17 reviews

What users are saying:

3 Star Rating: Average

06/17/08

Could be much worse

by jenheidir

Considering this is one of the busiest airports in the country, I?m surprised at how few problems I?ve had at LAX. It?s pretty easy to figure out the loop around the airport coming to drop off or pick up friends, and traffic moves through at a pretty steady rate. When I?m flying out myself, I think they do a good job getting people through security in a timely manner. Plus, I like that all the airlines have their own terminals. This airport definitely isn?t as unorganized as other ones I?ve been through, namely Dulles International outside of Washington D.C.

4 Star Rating: Recommended

11/23/07

My #2 airport in the US

by jericsmall

The Los Angeles International Airport, or LAX for short, is my second favorite airport in the country. I love the U-shaped approach lanes with the skip to Terminal 7 for the hurried. Parking nearby is convenient. And the lines always seem to be short and move fast as compared to other airports. The terminals are a little on the drab side but spacious and clean. Baggage claim is close to the plane exits. All in all, its easy to get IN, get OUT. That's why I like it.

1 Star Rating: Poor

06/18/07

HORRIBLE CUSTOMER SERVICE

by msgemini

THE EMPLOYEES ARE RUDE, NON-HELPFUL..................THE SECURITY ASKS YOU TO TAKE OFF YOUR SHOES, THE LEAST THEY CAN DO IS MOP AND CLEAN THE TILED FLOOR. VERY DISGUSTING FLOORS.IF YOU DO NOT HAVE TO PASS THROUGH LAX I ADVISE THAT YOU DO NOT. THE EMPLOYEES LIKE TO PLAY AROUND, WHEN YOU ARE ON STAND BY THEY WILL ARGUE WITH ONE ANOTHER ON WHO WILL GIVE THE SEATING SO THAT THE OTHER WILL NOT HAVE TO DO THE PAPERWORK!

11/28/06

A logical layout and wide variety of brand-name concessions make for a first-class international airport.

by Contributor

Despite being the third busiest airport in the world, LAX is fairly easy to navigate. Laid out in a giant U-shape, it houses some 80 different airlines in eight domestic terminals, with the sleek Bradley International Terminal nestled in the bend. The one-way, lower-level roadway through the U-shaped area is for arrivals; departures are on the upper route. Security concerns permitting, some airlines offer curbside check-in, and parking is available in on- and off-site lots.

4 Star Rating: Recommended

11/25/06

Not that bad

by dmenkes

I don't understand the stigma LAX has. I've found parking easily, and made it through security in 20 minutes on non-rush times. I think it makes sense not to expect decent or timely service when the place is packed. I just try to time my flights either extremely early or extremely late and it's perfect tolerable.

2 Star Rating: Below Average

01/21/05

Parking nearby is terrible

by vlarola

Be aware that about the parking options advertised through the internet. LAX Park Place offers cheap rates but does not disclose before you get there that you *ALWAYS* have to leave the key. Of course, with a flight leaving in 2 hours you have very few options and have to leave the keys with them. This was a surprise to all the customers with a reservation the day I left my car. The place does not look at all as the photos they have in the web. The personnel is also very rude and threatening. In summary, one of my worst experiences

3.5 Star Rating: Average

07/14/03

Better New than Old

by netter1

They spent so many years and so much money creating the new traffic management system, that it better work well! It makes much more sense now that it's two levels and the posted signage is useful. Changes to the immediate freeway system have been perfectly integrated into the airport's traffic pattern that it's no longer a chore to go there to pick up visitors. With all the added security, I make sure to tell people to get there AT LEAST 2 hours ahead of time. I hate rushing through an airport, and would rather sit and read a book because I'm early, than run around with high blood pressure because I miscalculated the time.

4 Star Rating: Recommended

01/13/03

Ok for an Airport

by man4pnw

Its big, it's old but it's ok. Check your bags and go to the Encounter or some place outside of the airport if you have the time. Not impressed with the food choices at terminal 3 or 1. The baggage area of Terminal 3 lacks working monitors or security. A little known fact that the white tiled terminal halways were used in George Lucas' first film THX1138.

  • Pros: It's near the beach, quick security
  • Cons: needs some repairs
4.5 Star Rating: Recommended

11/07/02

LAX = AOK

by clipson

Though large and busy, LAX is wonderfully easy to navigate! It provides adequate though overpriced dining and entertainment and from my experiences provides good, speedy service. The only thing that needs SERIOUS improvement is the smoking situation. Smokers are relegated to a small uncovered, outdoor area!

  • Pros: Simple layout, Good Service, Access to City
  • Cons: SMOKING NOT ALLOWED, Expensive Food/drink
4 Star Rating: Recommended

11/04/02

ADMIRAL'S CLUB EXCELLENT

by JUSTIN_BRUMELLE

I HAD A LONG LAYOVER AT LAX AFTER AN INTERNATIONAL FLIGHT FROM BKK...I WAS PLEASANTLY SUPRISED BY THE PROFESSIONALISM SHOWN AT THE TERMINAL 3 AA ADMIRAL'S CLUB...ONE OF THE EMPLOYEES AND I EMAIL FREQUENTLY STILL...THIS AIRPORT GAINED ME A FRIENDSHIP....THANKS...

  • Pros: AIRPORT LOUNGES, FOOD, CONVENIENCE
  • Cons: BAGGAGE CARTS

Showing 1-10 of 17 reviews

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