Newsroom Cafe

09/06/07

Terrible 1st experience

by curiel at Citysearch

The venue and the menu are not good enough to have to tolerate discriminatory service. My boss and I went for lunch and when we walked in and told the waitress that it was only the two of us and we wanted to eat outside, she looked at us and told us to grab our own menus. We were seated and the service was extremely poor; it took long for us to get our drinks and even longer to receive our food, we were not asked at any point if everything was fine or if we wanted anything else. Additionally, the waitress, named Jennifer, never made eye contact and when we asked for napkins, she tossed them on our table! It was a terrible experience and although, the establishment is one that I initially wanted to take my friends and family to?the sour taste that was left in my mouth with the disrespectful service that we received and the lack of action taken by the representative that I expressed this concern to, will prevent me from returning!!! I walked way thinking that it was non-celebrity status and/or color of my skin that provoked these distasteful actions.

08/20/05

HORRIBLE CUSTOMER SERVICE

by jestergirl at Citysearch

Two friends and I came in for a late lunch on a Saturday. We were initially perturbed by the negative 'tude from the hostess, despite the "no bad attidudes" proclamation on the front door. While we twiddled our thumbs waiting for a table, she proceeded to seat other customers ahead of us. I was initially turned off by the seeming hostility of the hostess, but was willing to be comforted by an apologetic manager. Unfortunately, his attitude was worse. He not only questioned our concerns but was equally as rude. At Newsroom, evidentally, the customer is never right. Despite the 30 minutes we had already invested waiting, we took our hunger elsewhere.

• Cons: customer service

06/25/03

worst food ever

by issiepooh at Citysearch

all i can say is that this place has a hospital-like atmosphere and the food is some of the worst i've ever had. the dessert was awful too.

• Pros: good service
• Cons: worst food ever