Four Seasons Hotel at Beverly Hills

09/01/09

Service Is Everything

by Service Is Everything at Citysearch

The treatment was good but if you care about customer service, you'll most likely fare better at the Motel 6.

• Pros: Good treatment
• Cons: Poor service & customer care

01/02/08

FOUND: Massage therapist extraordinare

by magnoliasaphire at Citysearch

As a woman, I was a bit nervous to be massaged by a man. However, I was referred to David May at the four Seasons Hotel and it was the most relaxing massage I've ever experienced. He was so polite, so professional, and has magical hands. I was completely rejuvenated and revived. I have been back several times and each time is an amazing experience. I am a hairdresser and on my feet all day so I really need a massage therapist who can meet all my physical healing needs and David May is just the one to get your body just like new.

I am hooked on this treatment and will be a forever client of Davids. I highly recommend David to anyone who loves to be treated like royalty and needs TLC.

• Pros: friendly staff, Valet parking, Great Ambience, and amazing service.

11/05/07

F & F........FABULOUS FACIAL!

by nygirlla at Citysearch

The receptionist assisted me with answering my questions when I called she said my facialist was great and gets booked fast, I thought we will see. Of course everyone knows the Four Seasons is the place to be in the city for cocktails and celebrity sites but I had no idea how comfy, cozy and personable the spa was. Waited in the lounge for my "dermal roller facial" a new treatment exclusively to the spa. Therapist would pass each other and say hello to each other and to guest and ask if we wanted water, tea or fruit. My facialist came around the corner with a smile like sunshine and introduced herself hello, I'm Jamilla. WoW! her skin was gorgeous I asked will my skin look like yours when I'm done? We both giggled :-). We went it a room called Gardenia she told me to make myself comfy and I did. Examining my skin with her warm&confident hands she asked me questions about my skin&daily maintenance which I was very impressed. Jamilla explained the derma roller facial was from leaf&rusher in beverly hills and showed me the incredible tool that was gold and had little points on the roller, it is made by balinese artisans & simulates balinese massage. the roller stimulates the skin, improves the penetration of the product as well as improves my complexion diminishing fine line and wrinkles my type of facial! Jamilla proceeded to cleanse and nourish my skin as I slipped in & out of consciousness her touch was so nurturing & healing while the mask was on she massaged my feet I had to ask her are u a massage therapist? she said yes bingo! A esthetician & massage therapist I am her client for life! she worked on my arms, neck & scalp I was totally mesmerized. Placing a serum on my skin that felt like a veil of silk, my skin was so light as she rolled the roller on my skin it felt a bit pricklely,explaining to me what direction and pressure to use. I had to give her a hug it felt as though I had a transformation. Definitely 5 star I highly recommend Jamilla she is amazing.

• Pros: Jamilla, Facial, Cozy Spa
• Cons: Valet Very Very Busy

10/18/07

Intimate atmosphere, personal touch and top notch therapists!

by mwright77 at Citysearch

I've been to several five star spas throughout the Los Angeles area and the Four Seasons Spa is my favorite by far. For me, one of the most important aspects of my spa experience is being able to immediately speak to a spa receptionist, and not be put on hold with annoying zen music for 20 minutes before an uninformed agent gets on the phone who knows nothing about the therapists at the very spa they work at. This is not the case at the Four Seasons. The reception staff is professional, courteous and well versed in their menu. I dealt with Maki, and she was able to make several recommendations to enhance my experience. She recommended a facial with Dallas and a massage with David. Dallas knew immediately what my skin needed and tailored my facial to get the results that I wanted. Her extractions were as painless as possible and I was very happy with how my skin looked when I left the spa. After my facial, I had a deep tissue massage with David. I really cannot put into words how amazing I felt after my massage! A lot of the time when I go to spas I feel like I am getting a standard routine massage, but David personalized my massage and as a result, relieved every sore spot on my body. I cannot recommend him enough! A couple of drawbacks to the spa are that the locker rooms are small, you cannot use the pool facilities and the valet took a bit too long, but I'm definitely willing to sacrifice those amenities to be assured of amazing therapists and fantastic treatments. The Four Seasons Spa is a great find in L.A.

• Pros: Easy reservations, helpful staff, DALLAS and DAVID
• Cons: Small locker rooms, no pool access

08/31/07

Great customer service

by vipkev at Citysearch

I was extremely impressed with my stay at the Four Seasons. The hotel is super upper class and my wife and I had an amazing time. The concierge, Heather Holmes, gets an A+ in my book for how she took care of us. My wife knows that she deserves the best and I love to treat her to a little high end shopping every now and then. We went to Dior, Louis Vitton, and I even drove her out to the beach to get a new 18K Gold navel ring at Tommy T's Body Piercing. She loved it! As far as the services offered at the Four Seasons, I always think you get what you pay for. I used the internet access and I really don't mind the $10 fee. There are certain things I expect with my room and they were all great, but if I need anything else I don't mind paying the extra small amount of money. The whole price was well worth our stay. Very classy!

• Pros: Staff, the look of the hotel is great!
• Cons: None

07/16/07

very effective treatments not a regular fufu hotel spa

by carizmuah at Citysearch

the messages are amazing along with the body treatments, incredible wraps! the service is outstanding but overall a manicurest named GINIA gives the all time incredible pedicures never have i had a better one and ive been around the world, always coming back to her. i have somewhat problematic skin and searched many spa's for an esthetician that could help me with my skin and never did was i as impressed with the results of my facials untill DALLAS was reffered to me by a friend. she cleared up my face and has helped me find an incredible regime to prevent my skin from ever breaking ut, she knows skin better than any esthetician ive been treated by. if your looking for a fabulouse pedicure or have been having problems with your skin the four seasons spa is where you need to go, unlike any other hotel spa that treatments are effective and the results outstanding.

• Pros: wonderfull staff, amazing treatments, incredible product, sensationable ambience
• Cons: its a 5 star hotel, there are alot of people

12/03/06

Overall good customer service

by Elischa at Citysearch

I had a convention and most of us stayed at the Four Seasons. I booked a massage and a pedicure/manicure service. The massage was the worst massage I have ever had, and before then I would say that is an oxymoron....How can you receive a bad massage? Well....let me tell you, you can! It was the most uneven, massage I have ever received, and I could not wait for it to be over. Luckily they redeemed themselves with my manicurist Ena. She was wonderful, and more than made up for the first lousy hour of my visit. Other than that, the customer service was very gratious, and I would go back, but I would definitely not have the same person again. Funny thing is, I ran into another young lady today, that said she felt the same way about a massage she had received at this establishment as well. So, I knew that it wasn't just me. An establishment that is so well known for catering to their customers needs, should make sure that every individual is qualified to give massages at this grand location.

• Pros: Ena, and Keith, fabulous pedicure/manicure
• Cons: Massage therapist

Out-of-towners, locals and celebrities can't pass up this swanky bar.

by Contributor at Citysearch

In Short
Located in the Four Seasons hotel, Windows Lounge draws celebrities like Elle McPherson and LL Cool J, along with people doing business or just hanging out. The inside is well-lit enough for decent conversation, while the outside patio is good for an escape. Snack on some spicy peanuts, or order from the full menu. Need something to help wash down your meal? The martini may seem expensive, but the miniature pitcher it comes in could last you most of the night.

10/03/06

Luxurious and a place to relax and to get away

by mrswesleyjonathan at Citysearch

I would love to relax a a luxurious place in which I can get away and enjoy the nightlife and the city lights. I love it.

• Pros: Is a place that I can call home and can live forever
• Cons: n/a

03/30/06

excellence

by kramer416 at Citysearch

this spa is terrific. if you haven't had a chance to check it out, i would suggest doing so.

• Pros: service, skill, service
• Cons: nothing