02/25/08

Wonderful Facial with Excellent Spa Amenities! Affordable! Truly a Los Angeles gem!!!

by ladolcevita1

I had a $67 facial today that was wonderful. If I hadn't read all the reviews I wouldn't have believed it possible in L.A.. I added on the spa service, which made it $85, but they were running a special so it was $75. The spa in general is modern and tastefully done with lots of stone, tile and contemporary amenities. The receptionist was very polite and kind. The steam room was very enjoyable. My facialist Suzanne was wonderful. She had the perfect touch, played calming music, quietly explained to me each thing that she was doing and asked me multiple times if I was comfortable. I felt completely taken care of and pampered. And to my surprise, she didn't push any products on me either. It was a wonderful experience and absolutely worth the money. I'm grateful that I've finally found a wonderful spa in L.A. that I will definitely return to and tell my friends about. I only wish I'd booked a massage too!

• Pros: Wonderful Facial, Affordable, Modern Spa w/ Contemporary Amenities, Parking in Rear

11/04/09

Best skin care salon in LA

by LM3

I have been coming to this place for years for waxing and facials. I have not found a place like this anywhere else. Not only are the prices great, but the women work very fast and do a great job. The wax they use is also the best I had, it does not stick to the skin and everything else afterwards. I have been to a few different Russian speaking women there and they are all great, but the one I stuck to is LENA. She is the best and has a great personality. I have also brought all of my family and friends here and they all love it. Every time my females come to LA I have to take them to Raya for a treatment and although I never got a massage here my friend who did can not stop talking about it and said it was the best massage she ever received! I beleive her masseuse was Olga.

Come and chek it out for yourself, you will not be disappointed.

• Pros: fast, fare prices, great work
• Cons: None

09/29/09

i love this place

by robs2323

I love this place its great for waxing. It's clean and the girls know what they are doing...

• Pros: waxing
• Cons: parking is not the best

05/08/09

If You Want to Feel Like A New Person....

by SavvyMelissaK

Ok. I really NEVER write reviews. I am far too busy for this kind of thing. But my experience at Raya today thoroughly deserved one. I needed some major decompressing from all the stressors in life today. I went to Sandra for waxing/facial and I wish I knew her name (she is Thai) for a massage. These two ladies were the NICEST, most skilled women in their chosen professions I have interacted with in LA. Sandra was such a pleasure taking careful concern to ask me about my skin and to deliver an AMAZING facial which left me with GLOWING skin, and my massage was the best massage I've received literally in YEARS! I am a very happy client today!!!!!

• Pros: Great Friendly Staff, Great Products, Spa Facility ,Parking

01/30/09

Best Facial Ever!

by pbobo

I LOVE this place! My girlfriends and I go every few months for facials, and its sooo nice. Sometimes we use the sauna/steam facilities and sometimes not (but I love when we do!) Either way, I've never had a negative experience. The estheticians (sp?) are very knowledgeable and don't forcefully try to sell you their products like some places do. All of the products are 100% natural and feel and smell so good. I come out of there feeling like a new woman every time. The only thing I ask my husband for at Christmas time is a gift certificate to Raya - and thankfully he obliges every year (and for my birthday too!)

• Pros: all natural products, good value
• Cons: none!

12/27/08

Amazing Facial in California

by NanCarlson7

My daughter raved about her experiences at raya. A lot of her friends are regular customers, and they recommended the spa to her. Everyone thinks that it is the best day spa in Los Angeles. My daughter has been coming for the last year, and she swears by their products.

I had a European facial with Lena this morning. She was delightful - extremely professional. I just loved the results. My skin feels fabulous, and it is glowing!!! I am planning on using some of their other services in the future.

Although I live in San Diego, I definitely will schedule my next facial appointment when I visit my daughter in West Hollywood.

I loved everything about the spa!!! Everyone that I met was courteous and warm.

Nan

• Pros: Everything was Top Notch!!!
• Cons: None

12/15/08

Great Services and Still Affordable!

by sittenm

I was very pleased with my experience at Raya. I had a facial and a bikini wax. Both were very professional, my face feels and looks great. The wax was less painful than my previous place and with great results. The rooms are clean, modern and the prices are great. Its especially important for those of us who are regular goers.

• Pros: Great place for services

12/15/08

EFFECTIVE FACIALS AND PRODUCTS

by jodylovesla

I have been going to Raya for 2 years and its definitely the best facial salon around. For years I had problem skin and now its beautiful and clear. I tried so many other skin treatments, but their facials and products really helped my skin. The prices are very reasonable and the atmosphere is relaxing and friendly.

• Pros: Clean, professional, affordable and caring
• Cons: none

12/13/08

WORST PLACE TO GET A WAX

by foodieQueenofLA

This place looks clean, seems friendly enough, probably good at other services, but by god, do NOT go here for a bikini wax. especially do NOT go with a woman named CARMELLA. Never in my life have i been treated so poorly and gotten a worse waxing job.

I came in to the room and she said "you know what to do, lets make this quick" verbatim. first of all. its a SPA. I was so confused that she was standing there waiting for me to take my clothes off, she clapped her hands yelling " come on what are you waiting for!"

THEN she proceeded to rip away hair WITHOUT following standard waxing procedure, she barely pressed down on the strip or waited for the warm wax to set, resulting in very painful waxing, and a very splotchy job. I couldn't believe that was happening. and THEN she proceeded to say, " next time come on time."

I was on time, except i had to wait around in the garage for a nonexistent parking attendant. She said that multiple times as she repeatedly put the used strip back on and reusing the used part on the splotchy area - ripping the same spot over and over again.

I dont know how they train their people, but you should know, NOT to dunk the same waxing stick that got used into the wax jar, thats disgustingly unhygienic. AND not to restick and wax using the same used wax on the strip, talk about cheap and unhygienic.

She then looked at the poor job she did and said " your skin is too sensitive, the hair is not coming off, and i could tweeze it but it will hurt you, so i wont." not only did she refuse to fix the poor job she did, she blamed ME for it!

I left with red, bleeding pores, a lapful of powder that she dumped on me and a "leave the door open on your way out" as she left the room. Did i mention it hurt and is now red and rashy. Count your lucky stars you don't leave with an infection from the unhygienic and unprofessional service. Im never coming here again. I can't believe it got best brazillian vote on citysearch.

• Pros: appears clean
• Cons: is very unhygienic, unfriendly, the worst spa experience i have ever had EVER

12/13/08

NOT a relaxing facial

by lugesya

I decided to give a shot this place because of good reviews. I went there for facial but the esthetician was very hard on my face even I told I have very sensitive skin. Her facial massage was terrible. Also, the whole time she was talking about products and the money of their other services made me uncomfortable. I am really addicted to cosmetic products and I always end up by buying something, but here I did not even listen about products because I felt she just wanted to sell me some products.This place is very clean and cheap but my face is more important than anything.

• Pros: Clean, Easy parking
• Cons: Very noisy,Uneducated staff

11/10/08

Connie is Great!

by eurobritt

I've struggled with my skin for years. When I was a teenager, I was on accutane, which cleared up my skin for a few years. But now that I'm an adult, I get extra frustrated with my breakouts. I've tried everything, including expensive dermatologist visits. One of my girlfriends who also suffered from bad behaving skin showed up at an event one night with beautiful, glowing, clear skin. I was so shocked. I asked her what the heck she'd been doing because I'd never seen her skin look like that. She said she had been getting facials, once a month, at Raya. I booked my appointment the next day and have been so thrilled. Connie is sweet and does an excellent job. She has really made my skin beautiful again. For the first time in my life, people compliment me on my skin. I have to say, that is the best $67 I've ever spent.

• Pros: Connie, great prices