05/27/09

WORST BUY

by jimmybean

It's a miracle if they pick up the phone. The phone rings at least 4 minutes before someone picks up. Not good business at all.

• Pros: they have electronics
• Cons: where should i start

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers.

by Contributor

In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

01/28/07

bad customer service

by mhwang20

Never answers the phone for customer service. On Jan. 28, 2007, I called starting at 10am (supposed delivery time: 8-10am) and was not able to reach ANYONE until the end of the day. To keep a competitive place in the electronic market, Best Buy definitely needs to revise their customer service. Work on it more or everybody will stop going to Best Buy.