Best Buy

05/27/09

WORST BUY

by jimmybean at Citysearch

It's a miracle if they pick up the phone. The phone rings at least 4 minutes before someone picks up. Not good business at all.

• Pros: they have electronics
• Cons: where should i start

01/28/07

bad customer service

by mhwang20 at Citysearch

Never answers the phone for customer service. On Jan. 28, 2007, I called starting at 10am (supposed delivery time: 8-10am) and was not able to reach ANYONE until the end of the day. To keep a competitive place in the electronic market, Best Buy definitely needs to revise their customer service. Work on it more or everybody will stop going to Best Buy.