Awards Plus

10/29/08

Frustration Galore

by ual320 at Citysearch

I ordered a box from these guys. They never got it right and did not stand behind their work. They don't check the work either. The first time I went to pick up the order (and this has happened with previous work) the darn thing was obviously not straight. They agreed. My first question, was "Well, when the vender sent it to you, why didn't you take a look at it? I mean, this is being sold from your store, so why aren't you doing some kind of quality control?" This is their job!!!

They would never call as to when the box was ready. After sending it back 4 times to the vender, it still is not quite right. This last time I don't even think they did anything because it looks exactly the same. I'm never going to use these guys again. What a pain in the rear. I don't understand how they are still in business.

• Cons: poor customer service and they don't seem to do any quality control from the vender